From past 4 days the EV chargers installed in Kots Properties are down. Upon contacting the management they responded by saying there is vendor maintenance in place and no timelines have been shared which seems like a blunt lie. Can @ElectricPe please confirm if it’s really a maintenance related issue or just a made up from Kots. If really under maintenance, when can we expect the charging services to be restored in Kots Properties?
Dear User,
Thank you for reaching out and bringing this to our attention. I have checked, and there is indeed a support ticket already in progress for your issue. We sincerely apologize for the inconvenience. Our team is working to resolve this matter as quickly as possible, and we are committed to ensuring that it is sorted out to your satisfaction. Please rest assured that we will keep you updated and try to expedite the resolution.
Thank you for your patience.
Best regards,
Team ElectricPe💚