Regarding my xypro

really poor battery and service for it I’ve bought my vehicle recently a month ago and have charged more than 5 times and total km vehicle has run is 124km still my vehicle’s battery gave up in middle of the way 2 times all of sudden without proper warning from 5 lines suddenly to 2 and 1 lines making vehicle dead.

Dear Mukesh,

Thank you for reaching out and bringing this to our attention. I have checked, and there is indeed a support ticket already in progress for your issue. We sincerely apologize for the inconvenience. Our team is working to resolve this matter as quickly as possible, and we are committed to ensuring that it is sorted out to your satisfaction. Please rest assured that we will keep you updated and try to expedite the resolution.

Thank you for your patience.

Best regards,
Team ElectricPe💚