Dear Electricpe Team,
I am writing to express my dissatisfaction with the level of service I have experienced. Unfortunately, your team has not responded to my issues in a professional manner, often providing irrelevant solutions. On multiple occasions, your engineers have come and gone without resolving the problem.
Each time I contact your support team, I am told that the issue is being addressed for the first time and that it will be resolved. However, the next day, I encounter the same situation, with no real progress made.
I expect prompt and effective action to resolve this matter once and for all. Please address this