Unresolved Issue: Machines Still Not Functioning Properly**

EV INDIA
1

I am writing to raise a formal complaint regarding the unresolved issue with the machines. Yesterday, an engineer replaced 6 machines and assured us that everything would be in working order. However, after 24 hours, a new issue has emerged—2 out of the 6 machines are not working.

This situation is causing disruptions, and we expect the matter to be addressed promptly. Please escalate this issue to ensure a swift resolution.

Thank you for your immediate attention.

2

Hi,
Thank you for bringing this to our attention. We sincerely apologize for the ongoing inconvenience. We will escalate this matter and ensure our team addresses the malfunctioning machine as soon as possible. Our priority is to resolve this for you swiftly, and we will keep you updated on the progress.
Thank you for your patience.
Best regards,
Team ElectricPe :green_heart: